We are committed to continually improving our services and raising our standards and we work hard to ensure your experience with us is as informative, relaxed and professional as possible.
In order to do this, we ask that you complete and return to us a Patient Feedback Questionnaire, which we will sent to you upon confirmation of your appointment or if you wish to download a copy of the Feedback Questionnaire, please click here. This helps us to identify any problems that may be occurring, and to improve and further expand our services.
Completed questionnaires are reviewed immediately and any necessary action taken. All questionnaires will be treated in the strictest of confidence.
Our studio is committed to delivering a high quality service and to encouraging patients to tell us where there is cause for concern and a case for improvement. We will deal with all complaints promptly, fairly and in a confidential and courteous manner.
If you wish to provide us feedback on our services or in the unlikely event where you wish to raise a complaint regarding your experience please follow the following procedure.Please send an email to firstname.lastname@example.org or call us on 01233 502314.